Privacy policy

Introduction

Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services, including making reservations, purchasing travel packages, and using our website. By using our services, you consent to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information: Includes your name, email address, phone number, postal address, date of birth, passport information, and payment details.
Booking Information: Includes details about your travel plans, such as destinations, travel dates, accommodation preferences, and special requests.
Technical Information: Includes your IP address, browser type, operating system, and browsing behavior on our website.
Communications: Includes any communications you have with us, such as emails, phone calls, and messages.

How We Use Your Information

We use your information to provide and improve our services, including:

Booking and Payment Processing: To process your reservations, payments, and travel arrangements.
Customer Service: To communicate with you, respond to inquiries, and provide support.
Personalization: To tailor our services to your preferences and provide personalized recommendations.
Marketing: To send you promotional materials, newsletters, and special offers. You can opt out of marketing communications at any time.
Legal Compliance: To comply with legal obligations and protect our legal rights.

How We Share Your Information

We may share your information with:

Service Providers: Third-party suppliers (e.g., airlines, hotels, tour operators) necessary to fulfill your travel arrangements.
Payment Processors: Third-party payment processors to handle payments securely.
Legal Authorities: Government authorities or law enforcement agencies as required by law or to protect our legal rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, access controls, and regular security assessments.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect technical information and enhance your experience on our website. You can manage your cookie preferences through your browser settings.

Your Rights

You have the following rights regarding your personal information:

Access: You can request access to your personal information and obtain a copy.
Correction: You can request correction of inaccurate or incomplete information.
Deletion: You can request deletion of your personal information, subject to legal obligations.
Objection: You can object to the processing of your personal information for certain purposes.
Data Portability: You can request transfer of your personal information to another service provider.

To exercise these rights, please contact us at info@bookingnp.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and indicating the date of the last update.